Author: p_c_neary@hotmail.com

Anybody who has known me for even a short time knows I don’t like surprises. In fact, I really don’t like surprises. There is a reason I have never had a surprise party, and why I spent so much of my career doing strategic planning or scenarios exercises, all to eliminate or mitigate the effects of surprise.

So the past few weeks have been a lesson in patience as I deal with some surprises. The first came when we contracted to have two mini-split style air conditioning units installed in our casa: one in the living room, one in the bedroom. As I previously posted, the a/c is only necessary  for a few weeks in May and June, but we figured why endure even that if it’s not necessary? The vendor came from Guadalajara; he told us it would take a little more than a day to complete. Today we are on day three, stretching over the weekend, because they ran out of cable on Friday, but that is no longer surprising after a year in Mexico. What was a surprise was late on day one, when I heard the vendor yelling “Señor, señor! El Agua!” I ran outside, where they were installing the condenser unit on top of my bodega. There was the youngest member of the team, valiantly sitting on top of the ledge and pushing with all his strength on a power drill, while water gushed straight up at him from the water pipe he had just drilled through.

Did I mention it was a power drill? As in an electrical device, still plugged in? Surrounded by gushing water?  Visions of lawsuits danced in my head, but then I remembered this is Mexico, and a lawyer is not the first resort in every case. We got the young man and the drill out of harm’s way, then went to turn off the water. Now I had been told that the water shutoff was built into the carport floor, clearly marked agua. But when we opened it, (surprise!) there was a customized handle which we did not have the right key to turn off the water. It seems this is a municipal shut-off, not my home water shut-off. The water kept pouring out, luckily only in my carport and down the drain. We went searching for someone who might know where the shut-off was, and finally found the community groundskeeper, who calmly walked up to my exterior wall hedge, reached in, and turned off the water. Of course!

 

 

 

 

 

I never would have imagined a water line in the roof of my bodega (or a shut-off valve in my hedge), but it turns out that was where the builders ran the line to get water to my rooftop mirador. When all your utility lines are built into a stucco and brick structure, you can’t just tap on the wall or use a stud finder to see what’s underneath. So the vendor just drilled and hoped for the best; it worked well on the other three holes they drilled. We had a plumber come out and cap the line (for the moment). As I was typing this, the vendor just came to tell me my fuze box is configured differently than he expected, so now we have an electrician coming to address that. I am betting on day four.

Meanwhile, we are preparing for a possible visit back to the States to see our kids and grandkids.  I say possible because while I have airline tickets, I don’t yet have authorization from the Mexican government to leave. See I was on a one year temporary visa, set to expire February 1st, but I wanted to apply for a permanent resident visa (same as my dear wife already has). I knew we were planning a January visit, so I started the paperwork early in September: thus I would have my Permanente all done well beforehand. When we hit early December with no final status, I knew I was in trouble: Mexico goes on holiday from early December through January 6th, and I was flying January 11th!

Luckily, the Mexican government faces this issue all the time, so they have a procedure set up for gringos to apply for a special exception which lets us leave the country (and return) while we are still in process for our visa. I started my paper work the second week of December, and it usually take a week to complete, but I ran into the same holiday problem: no one at work to process my exception. Now, someone in my situation can always just get up and go and ignore the paperwork; no one is keeping me here. But if I leave without a visa or an exception, my status upon returning to Mexico is Tourist and I get to start the process all over again!

Final Update: sorry to those who saw this post earlier this week, before I finished it. I thought I was previewing it for editing, and I hit the publish button instead. So, the air conditioning team did finish on day three, despite my prediction. And today I got my special exception permit, so I can legally leave and return. I said many prayers this past week for patience, trusting it would all work out, and it did.  I still have a lot of room to grow in terms of patience, but then again, can you ever have too much?

Closing out the series on utilities, let’s talk television, telephone, and internet.

First, you have to understand that every country has rules and regulations (i.e., laws) on who can broadcast what within their borders. These rules go back to the dawn of the broadcast radio era, then were broadened and reinforced when television was invented. Cable television was a challenge to these rules, but could be accomodated. Satellite and streaming blow the national rules apart. So while it may be illegal for a US firm to broadcast its signals into Mexico, it is not your fault if you receive them. And if someone else receives a signal and resells it to you, they may be liable, but you probably are not. Perfectly clear? No, of course not, but this is useful background to understand the details I will cover now.

In Mexico, you can sign up for Mexican cable and satellite services as well as receive signals over-the-air. What you will get are channels in packages designed for the Mexican mass market, with some English language channels thrown in. If that does not satisfy your needs, you can buy a satellite dish from a US or Canadian provider and install it in Mexico; there are experts here waiting to assist you. The service provider is not supposed to provide service in Mexico, but they cannot control where you pick up their signal. If you let them know you are in Mexico, they will cancel your service, but if you don’t, you just pay them as you would if your home was in Toronto or Tampa. Sometimes the geography can pose complications. I hear that Shaw (a major Canadian satellite provider) is switching to a new satellite which is difficult to target from Mexico. Likewise, some packages available in the States may not be available in Mexico (I still don’t know exactly why). You can get a basic channel package for less than $100 dollars a month, which gets you the major networks, sports, and entertainment channels.

If you have a decent internet connection, you can watch television with devices such as Roku, Amazon Firestick, or Kodi, etc. These are vehicles to access content on the internet, which may require additional costs for the actual service provider (think Amazon, Netflix, Hulu, etc.). In some cases you just buy these services, but in some cases those pesky national laws interfere and you need a IP masker which fools the internet into thinking you are in whatever country you choose. Some enterprising individuals will also sell unlimited pay services which they are accessing and retransmitting. These deals are usually “too good to be true” in that they are violations of the copy- and broadcast-rights of the original service provider.  Service providers and access devices makers work together to shut down such pirate resellers, resulting in spotty service. Costs for streaming are very a la carte, meaning prices are all over the map and depend on what level of quality and access you desire.

Speaking of the interwebs, rural Mexico is where the US was 10 years ago. The main provider is TelMex, the phone system, in competition with Mexican cable providers like IZZI and Telecable. Most access is shared, meaning high-usage periods result in slow service, which is generally neither particularly high-speed nor consistent. We have 10 MBs download with about .5 MB upload via TelMex, sufficient to watch TV/streaming. There is a high-speed, fiber-optic cable system considering running direct service to our area this year, which would be a significant leap forward (say 50-75 MBs in a basic package). Some satellite internet service is available, but very expensive.  Despite this, many expats who work on the internet find ways to obtain sufficient bandwidth to work from lakeside.

The phone system in Mexico was only deregulated recently, so change is underway. Previously Telmex was a subsidiary (and a near monopoly) under América Móvil, which belongs to Carlos Slim; depending on his holdings and the value of the Peso, he is either the richest or one of the richest people on the planet on any given day. A basic landline or simple cell plan is very cheap, and often includes free calls to the US. Some expats keep their US cell plans, although if you use all your data continuously outside the States, they might cancel on you. Many expats use free or low-cost VOIP (Voice Over Internet Protocol) systems such as Vonage or MagicJack. Different from the States, many Mexicans use WhatsApp, an asynchronous messaging application which permits voice, text, photo or video sharing either over cell data or wifi.

Phew! That is a lot to digest, and more importantly, it is changing all the time, so consider this a snapshot at best. The short version is: like most things, basic communications service in Mexico is inexpensive. As an expat, you can access most anything communications-wise you want to in Mexico, but it may not be easy or cheap.

But they still don’t have “any stinkin’ badges!”

I previously covered the ins and outs of electric power in Mexico. What about the other utilities? I’ll leave television, the internet, and phones for another day. Here are the other mainstays.

Let’s start with the postal system, or Correos de México. Getting mail directly from NOB to your home address is entirely a crap-shoot. It may disappear or it may show up months late. Based on some magazine subscriptions I transfered down as a test, you can anticipate a 3-4 month lag. However, there is a work-around: many expats sign up for local PO boxes in Texas and mail transfer services which (in effect) hand carry your snail mail down to lakeside. So if you have to have regular mail delivery, there is a way to get it. As to local mail, all I get are electric and telephone bills which always come on time. Regular mail is delivered to our development whenever the mailman has access to his bicycle. Package delivery varies: Amazon Mexico is pretty fast and consistent; some stateside ordering (including Amazon USA) can get hung up either because they don’t use international shipping services (think DHL for Mexico) or if there are customs issues with your order.

Water varies in quality and type of service based on where you live.  Most municipal and well water is not potable, so folks have bottled water delivered in bulk for drinking and cooking. Most Mexican homes have a aljibe or cistern which gradually fills up from a low pressure municipal feed.  A pump moves the water from the cistern to a tinaco or water tank on the roof which provides a store of water under pressure, which is also heated by the sun (but that is as hot as it gets for those houses). Some expats add pumps and heaters to address the pressure and heat limitations. If you live in a more modern development, especially one built with expats in mind, you will probably have a community water system which is filtered and pressurized. We also have an infrared water purification filter for our house so whatever comes out of the faucet is as good as anywhere NOB. We have a propane water heater which provides ample hot water. Since the local water is very hard, we must use a water softener. Water costs us about $15 USD monthly, including our fountain and landscaping needs.

That mention of propane in the last paragraph was not a typo: propane is the fuel of choice in Mexico. We have a sizable propane tank in a bodega in front of our house, which a gas truck comes and tops off whenever we run low. We use propane for cooking, grilling, heating water and a single fireplace. A gas refill runs about $70 USD and lasts around five to six weeks. Gas trucks cruise the neighborhoods, playing unique company jingles over loudspeakers and always ready to refill a tank.

The trash team comes by on Monday, Wednesday, and Saturday. They ride a huge truck with giant trash bags hanging off the sides. They leap off the truck, grab whatever they find in or near the trash can, and toss it to the top where the other team members sort/throw it into the appropriate bag, and away they go. Trash fees are built into our homeowners association, which is approximately $90 a month (covers outside maintenance, security, etc).

Sewage is also covered by the HOA fee, and just disappears down to drain (as it should be). However, our situation is unique as again we live in a development built for expats and Tapatios (the nickname for people from Guadalajara). In most of Mexico outside the big cities, tourist and expat zones, the waste system is not designed for paper products. You’ll see signs in Spanish and English reminding you to throw all toilet paper in the trash can in the bathroom. This is a hard habit for many visitors and expats to adopt; the alternative is a clogged toilet. You must determine, before you buy/rent/visit, what type of waste system is in the casa you are considering.

Sorry for all the nitty-gritty details, but that’s a part of expat life!

Actually, we don’t need more power, but we’re getting some anyway. We just had solar panels installed, which led me to reconsider one aspect of expat life in general: utilities.

Utilities are something you take for granted NOB. The water works and is potable, the electricity is always on and the voltage constant, mail is delivered whether “sleet or snow” and sewage just goes away. This is not always the case lakeside. Of course you pay for the luxury of not thinking about your utilities NOB, while here in Mexico we might pay less, with less certainty.

For example, consider electrical power. The line voltage can wax or wane, so you may need to purchase a voltage regulator, or use local appliances designed to operate in such conditions.  Power is generally stable here, although we do get occasional outages during especially powerful storms in the rainy season. Given we endured several such outages in our last apartment in Arlington, Virginia, I can hardly complain. My dear wife tells me our electric bills NOB for a small apartment averaged $105 monthly; I wouldn’t know, as I never paid a utility bill in my life (thanks, dear!). Like typical Americans, we had a TV running constantly, air conditioned/heated to 70 degrees year-round, and had all manner of computers and appliances plugged in continuously.

Electric power in Mexico is heavily subsidized by the federal government.  There are varying rates for electric use, with the smallest use being very cheap. Once you cross over into high use (called by the acronym DAC) your rates triple. This is meant to deter energy waste, but it is still cheap by NOB standards. The DAC measurement is based on a running 12 month average, so it is not a one-time trip wire, but once you go into DAC you stay at the triple rate until your average goes completely below the limit.

I was really focussed on NOT being an ugly American energy waster when we moved down, so I was a fanatic the first month at turning off lights, unplugging small appliances, etc. Then my first bill came.

Now that bi-montly bill only totaled about $27 USD per month. But as you can see, the usage arrow is way over in the red, the dreaded DAC. ¡A poco!  Our bills hovered in the same area the rest of the year. Meanwhile, we sweated through a particularly hot end of the dry season in May and June, which forced us to reconsider the standard no-heat-and-no-air conditioning mantra of lakeside.  But if we went with mini-split air conditioners, we would bust DAC permanently.

All of which led us to consider installing solar panels. The purchase and complete installation of four panels with microinverters and a monitoring system ran us approximately $3000 USD, which is still cheap. And yes, I know that even considering the permanent DAC costs, this was not a great move in terms of return on investment. It was more about peace of mind while not worrying about our comfort. We’ll soon follow-up with two mini-split air conditioners.  Even after that, our electrical usage should be back down into the low or very low range.

More about the other utilities in future posts!